Class Activity 20

Susan Brashear
Class Activity 20
April 7, 2008

1. To investigate bicycle head injuries and head injuries in general and how to prevent them.
2. Researching accident statistics and medical journals, interviewing cyclists and cycling organizations, reviewing coroners’ records and records of organizations involved in vehicular accidents.
3. I am very convinced as a reader that head injuries do exist. I experienced one when I was younger and it would not have been as severe as it was if I would have been wearing a helmet at the time. I think that getting the word out that head injuries are real and they do exist and can be avoided simply by wearing a helmet or another head protecting device is something that needs to be taken very seriously and needs to be dealt with immediately.
4. The writer persuaded me simply by stating the facts and giving case scenarios. All it takes is a small bump on the head to ruin someone’s life and upturn a family when it could have simply been avoided by wearing a helmet. The writer also persuaded me by giving statistics and real numbers to the accidents and deaths associated with head injuries.

Revised Adjustment Letter

CompUSA
5321 Rice Drive
Lubbock, TX 79416
(806) 894-1521
www.compusaneeds.com
February 27, 2008
Mr. Buck Wheat
234 Longhorn Drive
Levelland, TX 79336
Dear Mr. Wheat:
I was very unhappy to read your letter of February 13 telling me about the missing software on your new computer you purchased from CompUSA. Furthermore, I am sorry if this error has inconvenienced you in any way. Please accept my apologies for this manufacturing error.
Annie Dalhstrom, our best software installer, has already been in touch with you to arrange a convenient time to come out to Levelland to install the proper software on your computer free of charge. We are always including a free upgrade. We are already investigating this manufacturing error and we will see to it that it does not happen again.
I do realize that I cannot undo the fact that your computer did not come with the advertised software. To make up for the extra trouble and lost time you incurred, let me offer you a 15 percent discount on your next purchase or service order with us.
We value your business very much and would hate to lose you as a customer. We look forward to receiving your future orders and hope this issue has been resolved.
Yours truly,
Susan Brashear, Manager
Enclosure (1)

Revised Memo

Interoffice Communication
To: Caleb Brian, Brandon Carlson, Holly Condit, Annie Dalhstrom, Marla Dobson, Billy Dreger, Tiffany Hartley, Kiele Jawish, Matt Muñoz, Jill Perry, Allie Philpot, Josh Romon, Amber Tallas, David Zwiacher
CC: Lily Pond, Personal Manager
From: Susan Brashear, Assistant Personnel Manager
Date: February 27, 2008
Subject: Personal Copies on the Photocopy Machine Issue
The purpose of this memo is to talk about using the photocopy machine in the work room for personal copying, and to come to a solution for this problem.
Summary
The personal use of the photocopy machine in the workroom has gone on long enough and needs to come to a stop. Koller Construction is constantly over the budget each month due to this problem. This is because of the surplus amounts of personal copying being done. Ms. Pond has asked several times that the personal use of the photocopy machine end yet it has not. I am pleased to announce that a solution to this problem has been reached.
Discussion
Koller Construction has come up with a plan of action for this problem we are having with the photocopy machine. Each employee will be assigned a different photocopy access number. The only way you will be able to use the photocopy machine is to enter your number. This will track what jobs have been printed and how many of each as well for each individual employee. Hopefully this will stop the hefty amounts of personal copying use from photocopy machine. If you do need to use the photocopy machine for personal use, you must clear it through Ms Pond or me at least one day in advance. At the end of each month, the individual numbers will be checked for the jobs printed off the photocopy machine. Ms. Pond and I will be able to see which print jobs are personal and which are company related by looking at the job title of the printed copies that will be saved in the database. The first time there are any personal jobs on your access number that had not been approved by Ms. Pond or me, that employee will be responsible for paying for the copies. The second time will result in termination from the company. This is a problem that has gone on long enough and needs to come to a stop.
Recommendation
I’d like to talk to each of you about this issue individually. At that time, I will assign your personal access code for the photocopy machine. Please come by my office before Friday to schedule your appointment with me.

Assignment Reflection

Susan Brashear

2311-003

Dr. Liu

March 26, 2008

Assignment Reflection

The third assignment given was how instructions and instruction packages were prepared. This procedure is very important in the job industry and I believe that every student should have to take a course to learn the proper techniques involved with putting proper and clear instructions together.

The main objective of this assignment was to teach students the correct way to put together an instruction packet. I think that the assignment given was very important and provided everyone with vital knowledge for the work force. I enjoyed making my instruction packet. I feel like this assignment and the information provided is going to stick with me throughout my life. The skills used in putting together an instruction packet are an ability that is going to persist through out my professional existence. Even if my job in the future does not always involve making instructions for my clients, it is still important to be able to do this task efficiently and professionally.

In conclusion, the instruction assignment was one I enjoyed very much and will be able to use again and again in the future. Hopefully this assignment will help me be able to write clear and professional instructions for anyone in need.

Instruction Set

How to Play Texas Hold ‘em

Introduction

The purpose of these instructions is to teach you the basic rules of Texas Hold ‘em.

Just follow these easy steps and you’ll be playing Texas Hold ‘em in no time!

Materials and Tools:

· 52 Card Deck

· Chips

· 2-21 Players

Terminology

· Blind Bets = Bets placed before the flop

· Small Blind = 1 chip

· Big Blind = 2 chips

· Board = Community cards

· Flop = First three cards in TX Hold ‘em on the board

· 4^th Street or Turn Card = 4^th card dealt on the board

· 5^th Street or River Card = 5^th and final card dealt on the board

· Burn Card = Card you discard before the flop, before 4^th street and before the river.

· Pocket Cards = Cards dealt face down in each players hand.

· Checking = Not betting or folding but still wanting to stay in

· Betting = Placing at least 2 chips in the pot

· Folding = No longer being active/involved in the current game

· Pot = All the chips that have been bet

Steps

Step 1. The two players to the left of the dealer put out

blind bets. The player directly to the dealer's left

puts out the small blind while the player two to the

dealer's left puts out the big blind.

Step 2. Every player is dealt two cards, face down.

Step 3. The action, or the first move, falls on the player

to the left of the big blind. She can either check,

call the bet or fold. Betting continues around the

table, clockwise.

Step 4. After the betting is completed, one card from the

top of the deck is “burned” and three cards following

the “burned” card are dealt face up in the center of

the table, or the board. These cards are “community

cards” meaning everyone can (and will) use them in

combination with their own pocket cards to make the

best hand.

Step 5. From the flop on, betting begins with the player to

the dealer’s left, who can check or bet or fold.

Step 6. Another card from the top of the deck is “burned”

then the following card called Fourth Street is dealt

face up onto the board.

Step 7. Another round of betting, checking or folding occurs.

Step 8. The final “burn” card from the deck is used and the

following card is dealt face up. This card is the final

card for the board.

Step 9. A final round of betting, checking or folding occurs.

Step 10. The remaining players show their cards and the

person who can make the best five card hand by

combining their pocket cards with the cards on the

board wins.*

Conclusion

Now that you know the basic rules of Texas Hold ‘em, you can now join in on the fun! Good luck and happy betting!**

*Please visit http://ask.yahoo.com/20040707.html to learn what the best poker hands are and also what poker hands beat other poker hands.

**Please remember to also monitor your gambling. If you feel your gambling is getting out of control contact 1-800-522-4700.

Short Paragraph Using Plain English

Compliance 5 Contractors
PO Box 996
Levelland, TX 79336

We will be hiring in the pumping and skid truck positions in the near future. You must send us your resume. Please note that we will not be able to consider anyone who failed to send in their resume. Also, the resume should include a cover letter. We will be looking for someone with experience. Transportation, fuel and benefits will come with the postion(s). A team of professionals will be working with you during your first few weeks to help you along with our processes. The hired pump employees will work on the Levelland Unit, Slaughter Estate Unit and HT Boyd Unit. The hired skid truck employees will work on the SPlains All Jac Unit, East RKM Unit and AICF Unit. Please send us your resume so we can consider you for the position(s).

Plain English Reflection

Plain English is a message, written with the reader in mind and with the right tone. The message is also clear and concise. I think that the use of plain English will help me write effective technical documents for my future employer(s). Since I am already working at a company, I can begin using plain English in my memos, emails and notes to my fellow employees and supervisors. I believe that the extra practice I get by using plain English in my every day tasks will better prepare me in using it in the future. Also, I believe that by using plain English it will allow me to be more direct and active with my ideas.